End User Support

End user support with Wazitech means your employees will experience fast, friendly, and efficient desktop support. Our support technicians focus on providing proactive support to prevent your staff from experiencing any downtime.

Environments we Support

 

Windows

Mac

Linux

Our Approach

We offer onsite and remote IT help-desk support. Through our well developed and proven methodologies, we help you get the most out of your technology and provide your business with a competitive edge.

  • Patch Management: Understanding which systems are up to date and which require security patches can be challenging. We eliminate guesswork and reduce security risks by making certain all devices comply with patch requirements. Our team provides fast, highly accurate, well-tested patches on machines that need them.
  • Fault/Performance Monitoring: Fault and performance monitoring allow us to track, analyze, and rid your system of faults in an efficient manner. We look at how long it takes a computer to complete system tasks and applications and identify issues quickly, such as the amount of memory available and hard disk speed.
  • Continuity Management: Our continuity management services effectively manage all potential IT service risks, reducing them from serious threats to manageable issues. We identify all external and internal continuity requirements, plan an effective strategy, and manage continuity actions via ongoing maintenance, reporting, and improvements.
  • Security Management: Efficient security management not only blocks assorted threats to your system, but it also anticipates and resolves potential risks. Our security management services ensure your system won’t fail when you need it, such as before a huge product launch.

Free Consultation!